Data Privacy Note


Thank you for your interest in our website and our online services. Data is the basis for us to provide an excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect from us is our highest priority. The following privacy notice is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European General Data Protection Regulation ("GDPR") and other applicable data protection regulations, like Swiss data protection laws.


1. General Information


1. Responsible for the operation of this website is METRO International AG, Neuhofstrasse 4, 6340 Baar, Switzerland (hereinafter "METRO", "we" or "us").

2. If you have any questions about privacy and data protection, you can contact our data protection officer using the following contact details:

METRO International AG
Data Protection Officer
Neuhofstrasse 4
6340 Baar

3. This privacy policy explains how we collect, process and use personal data in connection with the provision of our website. Personal data are individual details about your personal or factual circumstances. We process your personal data that we collect, store and use exclusively within the framework of the applicable legal regulations.

4. We have taken appropriate technical measures to ensure that your data is protected against unauthorized disclosure, unlawful use, alteration and destruction. METRO employees are required to comply with data protection regulations when handling (personal) data.


2. Processing of Personal Data and Transfer to Third Parties


1. Some personal data is collected automatically via your device (computer, mobile phone, tablet, etc.) when you use our website. The IP address currently used by your device, date and time, the type of browser and operating system of your device and the pages accessed are recorded. This is done for the purposes of data security and to optimize our offer as well as to improve our website. Any other analysis, with the exception of statistical purposes, and that always in anonymous form, is only carried out within the scope of this privacy policy. This personal data is processed on the basis of Art. 6 para. 1 s. 1 lit. f) GDPR. The protection of our website and the optimization of our services constitute a legitimate interest of METRO.

2. If you contact us, we only collect, process and use the personal data that you have made available to us and that is necessary to process and respond to your enquiry. Legal basis for the processing is Art. 6 para. 1 s. 1 lit. b) GDPR.

3. If you want to create a user account on our website, it is necessary to enter your personal data. The personal data will only be processed for the purpose of creating and maintaining your user account and only if you have given your consent to the data processing. The processing is legally based on Art. 6 para. 1 s. 1 lit a) GDPR.

Your personal data will only be stored until you delete your user account. You can delete your user account by clicking the link “delete profile”, which you find in the user profile menu. After that, your personal data will be deleted without undue delay. Please note that after deactivation you cannot use your user account anymore.

4. In order to enable the data processing procedures mentioned in this privacy policy, we use service providers as data processors within the meaning of Art. 28 GDPR, for example service providers for sending e-mails, maintenance and other services. These are both external service providers and service providers within METRO located in countries within and eventually outside the European Union (EU) and the European Economic Area (EEA). Through contractual arrangements, we ensure that these service providers process personal data in accordance with the GDPR in order to guarantee a high level of privacy, even if personal data is transferred to a country with a different level of data protection for which no adequacy decision by the EU Commission exists. No further transmission of personal data to other recipients takes place unless we are legally obliged to do so. For more information on appropriate security measures for international data transfer or a copy thereof, please contact our data protection officer: